DIRECT FROM BANGKOK MADE FOR YOUR OOTD XL TO 5XL
Bangkok Plus Size OOTD — Since 2021Let’s chat ↗

CUSTOMER CARE

Privacy policy

How Bangkok Plus Size OOTD handles information shared for orders and customer support.

1. Business Identity

This Privacy Policy explains how Bangkok Plus Size OOTD ("we", "us", or "our") handles personal information.

This business is registered and operated under the legal entity:

  • Legal Business Name: BANGKOK PLUS' SIZE OOTD ONLINE STORE AKA BANGKOK PLUS' SIZE OOTD
  • Business Owner: Ryan Rome Acheta Sumay
  • Official Registered Address: 19 Schilling St, North Fairview, Quezon City, NCR, Second District, Philippines

2. Information We Collect

We believe in collecting only the minimal information strictly required to communicate with you and deliver your orders:

  • On this website: This website is an the official website of Bangkok Plus Size OOTD. We do not provide user account creation, we do not have an automated shopping cart, and we do not collect or store credit card details on this website.
  • Through Facebook Live & Messenger: When you reserve an item during our live streams and confirm an order, you provide your name, Facebook profile identifier, delivery address in the Philippines, recipient contact number, and payment confirmation receipt.

3. How We Use Your Information

We use your information exclusively for legitimate retail operations:

  • Verifying item reservations made during live broadcasts.
  • Generating order invoices sent directly to you via Facebook Messenger.
  • Arranging parcel packaging and dispatch to your specified address in the Philippines.
  • Providing after-sales support and answering customer service inquiries.

We do not sell, rent, or trade your personal information to third parties or advertising networks.

4. Payment Security & QR Codes

No payment transactions occur on this website. As outlined in our store safety rules:

  • Official payment QR codes (e.g., GCash, Maya, or bank transfer accounts) are sent exclusively via Facebook Messenger directly from our official Facebook page (facebook.com/bangkokplussizeootd).
  • We never request debit or credit card PINs or passwords.

5. Third-Party Service Providers

To deliver your parcel, your recipient name, address, and mobile number are shared with our logistics and courier partners:

  • Logistics & Express Cargo Partners: Express cargo forwarders handling international transit from Bangkok and domestic logistics partners in the Philippines.
  • Social Platform: Meta Platforms, Inc. (Facebook and Messenger), whose services are governed by Meta’s separate Privacy Policy.

6. Data Retention & Customer Rights

Order record retention depends on order processing and applicable record-keeping requirements. Contact us for information about your records. You have the right to inspect, correct, or request the deletion of your personal contact information from our active order logs at any time.

To request data deletion, please refer to our dedicated Data Deletion Instructions page or message our official Facebook page.

7. Contact Us Regarding Your Privacy

If you have any questions or concerns regarding our privacy practices, please contact our business directly: